Skip to main content
Find a provider
today and experience Phonak Infinio!
Close
Online hearing test
Sign In
Professional Login
Order products online to receive enhanced service and support instantly.
eLearning Login
Experience premium learning with Phonak Learning. Explore cutting-edge audiological insights and more!
Find a provider
Hearing Solutions
Your Hearing Journey Starts Here
Online Hearing Test
Cost & Coverage
Find a Provider
Hearing Devices and Solutions
View All Hearing Aids
Audéo R Infinio
Audéo Sphere™ Infinio
CROS Infinio
Naída Lumity
Sky Lumity
Lumity Hearing Aids
Lyric
Hearing Accessories
View All Hearing Aid Accessories
TV Connector for Hearing Aids
Phonak PartnerMic
Phonak RemoteControl
Hearing Aid Batteries and Chargers
Serenity Choice Earplugs
Cleansing Portfolio
Roger Wireless Microphones
View All Roger Devices
Roger On
Roger Select
Roger Upgrader
Roger Table Mic II
Roger Focus II
Roger for Education
Hearing Aid Apps
View all Hearing Aid Apps
myPhonak
myPhonak Junior
myRoger Mic
Compare Hearing Aids
Support
Support
Support Home
Phone Compatibility Checker
How to videos
Video Overview
Bluetooth Setup
Hearing Aid Maintenance
Phonak Apps
Roger Wireless Microphones
Hearing Aid Accessories
Trending Topics
All Trending Topics
Bluetooth Streaming & Connectivity
Pairing and Connecting to Apps
Hearing Aids
Roger Wireless Microphones
TV Connector
Charging Issues
User Guides
View all User Guides
Lumity Platform
Paradise Platform
Marvel Platform
Lyric
Phonak Apps
Hearing Aid Accessories
Roger Wireless Microphones
Knowledge base
Well-Hearing Is Well-Being
Well-Hearing is Well-Being
Well-Hearing Overview
Why Hearing Health Matters
Life With Hearing Loss
Overview
Life With Hearing Aids
Your Audiologist & You
Success at Work & School
Help Your Loved Ones
Overview
Become an Ally
Children with Hearing Loss
Encourage Treatment
Hearing Stories
Overview
Featured Stories
Hearing Solutions Stories
Family & Friends Stories
Kids & Teens Stories
Phonak Hearing Aid Ambassadors
Hearing Stories Blog
For Professionals
For Professionals
Become a Hearing Care Partner
Artificial Intelligence in Audiology
Business Development
Hearing Screener
Audiology Hub
Overview
Evidence Library
eAudiology Tools
Pediatric Tools
Family-Centered Care Tools
Phonak Experts
Events and Trainings
Latest Innovations
Overview
New at Phonak
Phonak Target
Phoneme Perception Test
Audiology Blog
myPhonak app: How to change the bandwidth
Changing the Bluetooth bandwidth in the myPhonak app settings
Open the myPhonak app
Ensure the hearing aids are connected to the myPhonak app
Tap on “Devices”
Go to “Hearing aid settings” and tap on “Select connection” for Bluetooth phone calls
Select Bluetooth connection:
Normal sound quality (fixed bandwidth)
Enhanced sound quality (adaptive bandwidth)
IMPORTANT: Restart the hearing aids / turn the hearing aids off and on to activate the new settings.