1523 Internet sales policy | Phonak

Internet sales policy

Phonak believes the best treatment plan for individuals with hearing loss is delivered through licensed hearing care professionals. An essential component to providing the highest patient satisfaction with hearing technology, the licensed professional provides patient counseling, technology selection, professional fitting and verification of operation and benefit of our technology. Caution: Hearing Instruments sold via the internet, catalogs or mail order without the involvement of a licensed professional may provide suboptimal benefit.

Thus, Phonak reserves the right to deny the supply of hearing instruments to accounts that omit the involvement of licensed professionals. Purchase of a Phonak hearing instrument from an unauthorized online retailer voids the warranty.