Using myPilot
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FAQs
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Downloads
Which hearing
instruments can I control with myPilot?
Does myPilot control hearing
instrumets of other persons as well?
What is the operating range
of myPilot?
I have a pacemaker. Can I use myPilot as well?
Do
other electronic devices disturb myPilot?
myPilot commands apply
only to one hearing instrument as opposed to both
Which
hearing instruments can I control with myPilot?
MyPilot sets the new standard of
remote controls for Phonak hearing instruments. Exélia and Naída are the first which are compatible
with myPilot.
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Does
my myPilot control hearing instruments of other persons as well?
Your hearing instrument
and myPilot were given a unique communication network code during the fitting. This ensures that the
device will not affect hearing instruments worn by others.
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What
is the operating range of myPilot?
To change the hearing instruments, the operating
range is about 1 m (40 inches).
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I
have a pacemaker. Can I use myPilot as well?
This device uses low-power, digitally
coded transmission to communicate to your hearing instrument. Although unlikely, interference with medical
devices such as pacemakers is possible. Interferences should not occur with normal use, keep the device
10 cm (4”) or more from the body. Therefore, it is recommended that pacemaker users do not keep this
device in a breast pocket.
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Do
other electronic devices disturb myPilot?
The digitally-coded, inductive transmission
technology used in this device is extremely reliable and experiences virtually no interference from
other devices. It should be noted, however, that when operating the device near a computer terminal
or other strong electromagnetic fields, it may be necessary to be at least 60 cm (24”) away to ensure
proper operation. If the hearing instrument do not respond to the device because of an unusual field
disturbance, move away from the disturbing field.
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myPilot
commands apply only to one hearing instruments as opposed to both.
myPilot may
be out of range of the unresponsive hearing instrument. Move myPilot closer to the hearing instrument.
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