Welcome to Phonak FM CounselWare

Clinical experience indicates there is limited usage of FM systems in the adult population. There are a few potential reasons for the minimal application of FM systems among adults. Among them is the lack of clearly defined candidacy criteria and “considerable counseling, instruction, and coaching”* regarding FM use.

The FM CounselWare software was developed as a clinically acceptable service delivery model to assist the hearing care professional in the development of:

(a) individualized goals for FM use, and

(b) to provide readily available written instructions to suplement individual counseling, coaching, and instruction. Comprehensive training and counseling should be an integrated element of every trial. CoulselWare includes a customized set of training exercises that are based on individual listening needs. It is designed to make learning to use an FM system for maximum benefit easy for the consumer.

It makes learning to use an FM system for maximum benefit easy for the consumer.

The content for this online, interactive “Expert Fitting System” is based on many years of experience in marketing personal FM devices to the adult consumer.

Direct links to:

Hearing Benefit Self-Assessment Scale(PDF, 26 kB)
FM Compatibility Guide – check whether a hearing instrument is FM compatible
FM Configurator - generate a customized operating manual
FM User Training Guide - create a personalized User Training Guide
How to use FM - on site FM support (or call local FM Telephone Support: In USA 888-777-7316)


* Boothroyd A. (2004). Hearing Aid Accessories for Adults: The Remote FM Microphone. Ear Hear. 25(1): 22-33