Phonak Press Releases

New FM Support Center offers professional knowledge at the click of a mouse

Murten, Switzerland (October 19, 2011) - Phonak has launched FM Support Center – a full suite of online tools designed to help fitters and audiologists learn about, configure and successfully fit Phonak FM systems.

Building on the resounding global success of Phonak’s previous-generation FM Configurator tool, this comprehensive new web resource includes everything the hearing professional needs to choose, fit and configure a Phonak personal FM system, in order to help a hearing-impaired patient better understand speech in noise and over distance.

FM Support Center is available now at www.phonakpro.com/fmsupportcenter.

It features:

  • New FM Configurator
    This tool is designed to help professionals correctly configure new hearing systems by specifying a patient’s hearing aid or cochlear implant and configuring the appropriate Phonak FM system for their needs (i.e. the FM transmitter, receiver and adapter required).
  • FM Knowledge Base
    A one-stop shop of FM information, containing downloadable documents for every Phonak Dynamic FM and Classic FM product, plus instructional videos, related e-learning materials and more.
  • FM eLibrary
    Phonak’s new and improved FM eLibrary is a powerful FM-specific search engine for hearing professionals. Simply input a search term to find relevant scientific studies, reports, articles and other useful learning resources.
  • The Latest FM News
    FM Support Center includes quick links to the latest editions of FM in a Minute, Phonak’s quick video update for hearing professionals who fit or are interested in FM technology.
  • FM Downloads
    FM Support Center now also hosts FM Downloads, Phonak’s popular quick-hit listing of every FM-related PDF on phonakpro.com.

“The FM Support Center simplifies the lives of hearing professionals by providing them with all the FM fitting information and resources they need in one easy-to-access location,” said Alexander Zschokke, Interim CEO of Phonak. “This launch once again proves that at Phonak we are dedicated to consistently meeting the needs of our hearing industry partners around the world.”

Visit the FM Support Center at www.phonakpro.com/fmsupportcenter


About Phonak

Headquartered near Zurich, Switzerland, Phonak, a member of Sonova Group, has developed, produced and globally distributed state-of-the-art hearing systems and wireless devices for more than 60 years. The combination of expertise in hearing technology, mastery in acoustics and strong cooperation with hearing care professionals allows Phonak to significantly improve people’s hearing ability and speech understanding and therefore their quality of life.

Phonak offers a complete range of digital hearing instruments, along with complementary wireless communication systems. With a worldwide presence, Phonak drives innovation and sets new industry benchmarks regarding miniaturization and performance.

Phonak - Life is on

We are sensitive to the needs of everyone who depends on our knowledge, ideas and care. And by creatively challenging the limits of technology, we develop innovations that help people hear, understand and experience more of life’s rich soundscapes.

Interact freely. Communicate with confidence. Live without limit. Life is on.

For more information, please visit www.phonak.com, www.phonakpro.com or contact:

Matthew Wade
Media Relations
Tel: +41 (0)26 672 92 85
Fax: +41 (0)26 672 33 44

Email: matthew.wade@phonak.com

Phonak Communications AG
Länggasse 17
CH - 3280 Murten
Tel: +41 (0)26 672 96 72
Fax: +41 (0)26 672 96 77

www.phonak.com

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